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Our guarantee

Done right, or your money back.

Plain terms, no asterisk maze. Here's exactly what we promise on every order.

Illustration of a certificate with a green ribbon, our promise in document form

The three cases

Cancel before we file

Full refund, no questions, no fee. If we haven't started preparing your filing, 100% comes back.

We can't complete it

Full refund. If a filing can't be completed for any reason on our side, you don't pay for it.

Government rejects it

We fix and refile at no charge. If it still can't be completed, you get a full refund.

The fine print lives in our refund policy, and it says the same thing this page does. Government fees already paid to a state on your behalf are the one thing we can't claw back; everything of ours is refundable per the policy.