Privacy Policy

1. What we collect

To prepare and submit filings we collect the information the government forms require: business details, member and organizer names and addresses, and contact information, and, for EIN applications, the responsible party's name and Social Security Number or ITIN. We also collect order and payment metadata, and standard website analytics.

2. How we use it

• To complete your filing. Your information is used to prepare and submit your filing to the IRS or your state.
• To finish an application you started. If you leave the application before paying, we save your progress and may email you a reminder to finish it. Reminder emails include a one-click unsubscribe link, and your email app's own unsubscribe button works too.
• To remind you of deadlines. If we formed or filed for your company, we may email you before its annual report is due, with the same one-click unsubscribe.
• To measure our advertising. As described in Section 8, ad platforms learn that a visit or purchase came from one of their ads.
• To support you. Order status, delivery, and support correspondence.
• To operate the business. Payment processing, fraud prevention, and legal compliance.

3. Sensitive data (SSN/ITIN)

Social Security Numbers and ITINs are collected solely because the IRS requires them on Form SS-4. They are encrypted in transit and at rest, access is restricted to the personnel completing your filing, and they are never sold, shared for marketing, or used for any purpose other than your filing. Once you submit the number, your order page and our emails show only its last four digits. We delete the stored number 30 days after your EIN is delivered, or 30 days after the order is refunded.

When you e-sign Form SS-4 on your private order page, we keep the signed form, your signature, the name you typed, and the time, IP address and browser you signed from, as a record of your authorization. The signed form and your signature are encrypted at rest and restricted to filing personnel. Do not send signed forms or tax identification numbers by email.

4. Who we share with

Only the parties needed to deliver the service: the government agency receiving your filing, our payment processor (which also stores a saved card for registered agent renewals and add-ons you confirm), our registered-agent partner if you choose that service, and the infrastructure providers that host our systems (database, email delivery), and the advertising platforms described in Section 8 (Google and Microsoft), which receive page-visit and purchase measurement data. Each receives only what its role requires. We do not sell personal information, and filing details (names, addresses, identification numbers) are never shared with advertisers.

5. SMS and mobile opt-in data

If you tick the optional SMS consent box, we record your mobile number, the time you consented, the IP address you consented from, and the version of the consent wording you agreed to. When we send you texts, we also keep message content, delivery status, and STOP or HELP requests. We use this information only to operate Standard Filings order and support messaging, complete or support your order, prevent abuse, and comply with law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share text messaging originator opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose SMS data to messaging service providers, carriers, aggregators, and infrastructure vendors only as needed to deliver messages, manage STOP and HELP requests, secure the service, support your order, or comply with law. See our SMS Terms and Privacy.

6. Retention

An unfinished application saved on our server for recovery is automatically deleted after seven days. Before you enter an email, we save only your chosen state, the company name, and which parts of the form you have filled in, to see where the form is hard to finish. A browser-local copy is also cleared when the wizard is revisited after that period. An email-reminder opt-out is retained separately so that the preference remains effective if a new draft is started.

If a checkout session expires without payment, its pending order record is retained briefly so the same application can be retried, then removed seven days after expiration.

A Social Security Number or ITIN given for an EIN application is deleted 30 days after the EIN is delivered, or 30 days after the order is refunded.

Order records are retained as required for tax, accounting, and dispute purposes. You may request deletion of your data beyond what law requires us to keep by emailing admin@standardfilings.com.

7. Your rights

You can request a copy, correction, or deletion of your personal information at any time. Residents of states with privacy statutes (including California) may exercise the rights those laws provide by contacting us using the details in Section 9 below.

8. Cookies and analytics

We use necessary cookies for the Site to function and analytics to understand aggregate usage. That includes our own record of which pages and application screens a visit views and for how long, kept under a random visit identifier, so we can see where the application is hard to finish. That record holds no name, email, phone number or IP address. If you start an application or place an order, we link the identifier to it, so our team can see how far you got when helping you with it. For advertising measurement we use Google Ads and Microsoft Advertising conversion tags. When you complete a purchase, your email address is normalized and hashed (SHA-256) in your browser and sent to Google to match the purchase to an ad click (Google "Enhanced Conversions"); the plain address is not sent. You can limit ad measurement through your browser's cookie settings or Google's ad settings.

9. Contact

Privacy questions and requests: admin@standardfilings.com.

Standard Business Services LLC, 1317 Edgewater Drive, Orlando, FL 32804.